Who We Are

Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. And you could be a part of this adventure!

What You'll Do

Dermalogica is in search of a detail-oriented, organized, enthusiastic, and diligent Sales Operations/National Account Intern. This is an exciting opportunity for someone eager to gain hands-on experience in sales operations. This position reports to the Sales Operations Manager and supports our Ulta, Domestic Distributor, Medi, and Sales Operations teams to ensure the appropriate objectives and priorities are facilitated.

This is a paid, part-time internship designed to be long-term (6 months to 1 year). Candidates must be local to the area.

The Sales Operations / National Account Intern reports to the Associate Director - Sales Operations and provides administrative support to the U.S. Sales Team.

Essential Duties and Responsibilities

Time within this role is split approximately 25%/75% between Sales Operations and National Accounts (SalonCentric/Distributor/Medi).

• Sales Operations (‘Core’):

• Monitor the Business.Sales mailbox to connect leads with Business Consultants (BCs)
• Prepare Lead Trax files (excel export, mail merge, and UPS label file) for Prospect Package fulfillment
• Issue call tags, process PCVs (Product Credit Vouchers), and verify received inventory for buybacks
• Collaborate with IT to create eBlasts informing accounts of updates on new, departing, or LOA (leave of absence) BCs
• Prepare the monthly UPS Address Correction Fee report: consolidate, review, and submit corrections through Pepperi
• Create business card orders, including interdepartmental requests
• Issue manual Derm Dollars and PCV requests as needed
• Maintain the UPC file and Top 27 product list
• Provide Pepperi (Order Entry & CRM system) support: update account and contact information, including address corrections, new door setup, and notifying finance of discrepancies

• SalonCentric/Distributor/Medi:

• Prepare mass shipments, including tradeshow and PR build support
• Provide general administrative and event support, including calling retailers to provide event details
• Support sample and product distribution for market meetings and PR activations
• Coordinate the shipping and return of event materials for accounts and education events
• Ship gratis (free) products and gifts with purchase (GWPs) to event participants as needed
• Input students into the class registry system for Salon Services
• Coordinate with the Visual Merchandising (VM) team via Wrike platform to request and upload visual assets for major retail accounts
• Update account order forms and price lists according to product mark-up

• Both Channels:
• Assist with placing orders in internal and external systems (e.g., Uline, Pepperi)
• Process purchase requests, purchase orders (POs), and invoices in Concur
• Assist with sales meeting planning and provide event support
• Perform additional duties as assigned

What You'll Bring

Key Qualifications:

• High School Diploma required
• Experience working in an administrative capacity preferred
• Strong verbal and written communication skills
• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint
• Basic math aptitude required
• Retail sales background a plus
• Experience or knowledge in the skin care industry and of Dermalogica products a plus

Key Skills and Abilities:

• Strong administrative and technical aptitude, with the ability to learn new software quickly (experience with Pepperi and Wrike is a plus)
• Excellent organizational and follow-up skills; able to prioritize multiple tasks and meet deadlines
• Comfortable working independently with minimal direction and maintaining a high degree of accuracy
• Strong verbal and written communication skills
• Advanced beginner level in Microsoft Excel and proficient in Microsoft Word and Outlook
• Familiarity with PowerPoint, Teams, and SharePoint is a plus
• Good math aptitude
• Ability to work effectively in a fast-paced environment
• Self-motivated and eager to expand knowledge and skills through independent learning
• Flexible and adaptable to changing priorities
• Adheres to punctuality, attendance, and dress code standards
• Consistently meets or exceeds performance expectations
• Ability to lift and carry up to 25 lbs occasionally
• Ability to stand for extended periods (3–4 hours) during event support
• Passion for the skincare industry is a plus

What We Offer

• Competitive Compensation
• Complimentary lunch and snacks
• Monthly Product Allowances
• Wellness programs
• Education/training programs
• Thrive in a hybrid work environment (3 days in office)

The expected base hourly pay rate is $18.50. The exact base pay rate is determined by various factors including experience, skills, education, geographic location, and budget.

This is a paid, part-time internship designed to be long-term (6 months to 1 year). Candidates must be local to the area.

Why Join Us?

• A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
• Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
• Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.

Join the Dermalogica family and embark on an exciting journey with a global skincare leader. Click the Apply Now button to submit your application today! Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.

Dermalogica is an equal opportunity employer committed to fostering an inclusive culture where all employees are valued, supported, and empowered to succeed.